Shipping policy
Order Processing
All orders are processed within 1–3 business days after purchase. Once your order has been processed and shipped, you will receive a tracking number via email.
Please note that orders are not processed or shipped on weekends or holidays.
Shipping Times
Most orders arrive within 8–15 business days.
Delivery times may occasionally vary depending on your location, customs processing, and carrier delays.
Shipping Costs
We offer free standard shipping on all orders unless otherwise stated on the product page.
Tracking Your Order
Once your order ships, you will receive a tracking number that allows you to monitor your delivery progress.
Please allow 2–5 days for tracking information to update after shipment.
Delays
While we aim to deliver within the estimated timeframe, delays may occasionally occur due to factors outside of our control such as customs processing, weather conditions, or high shipping demand.
Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Stolen Packages
If your package is marked as delivered but you have not received it, please contact the shipping carrier first. If you still need assistance, contact our support team and we will do our best to help resolve the issue.